Privacy Policy - SMS Communication

At Institute for Behavioral Change, Inc. ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information in connection with our SMS (text message) communications.

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Types of SMS Communications

By providing your mobile number and opting in to receive SMS communications from Institute for Behavioral Change, Inc., you consent to receive text messages related to our services. These messages may include, but are not limited to:

• Appointment Reminders
  Notifications to remind you of upcoming therapy, counseling, or consultation appointments.

• Follow-Up Messages
  Messages following appointments to check in on your progress, send wellness tips, or offer additional support resources.

• Billing Inquiries
  Updates or notifications related to your billing account, payment reminders, or insurance-related questions.

• Promotions or Offers (if applicable)
  Occasional messages about special programs, events, or promotions relevant to behavioral health services, if you have opted in to receive such communications.

Message Frequency

The number of messages you receive will vary depending on your engagement with our services and the nature of your care. Standard message and data rates may apply, as determined by your mobile carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive from us. For assistance, you can also reply “HELP” or contact us directly.

Your Privacy

We do not share your phone number or SMS communication data with third parties for marketing purposes. All SMS communications are handled in accordance with HIPAA and other applicable privacy regulations.